IT support

Help with setting up devices, email and accounts, Wi-Fi, backups and security, at home or for a small business.

  • No account needed. It takes about two minutes.
  • Response times vary. We'll reply using the contact method you choose.
  • Free to ask, no obligation. We don't sell your details.

Start your it support enquiry

About it support

IT support covers the problems that aren't a broken part: a new computer to set up, email that stopped syncing, a Wi-Fi network that drops, backups that never happened, or a scam message you're unsure about. Many of these can be handled remotely; others need someone on site.

Common problems

  • Setting up a new computer or phone
  • Email and account problems
  • Home or office Wi-Fi
  • Backups and moving data
  • Viruses, pop-ups and scams

Before you send an enquiry

  • Never share passwords in a form or by email.
  • If you think an account is compromised, change its password from a device you trust.

What happens next

  • Answer a few short questionsIt takes about two minutes. Nothing is sent until you press Send.
  • We review your enquiryWe review your enquiry and contact you using your chosen method. We'll ask your permission before sharing your details with a repair partner.
  • Your detailsWe don't sell your details. Privacy notice.

Cost

There is no fixed price on this enquiry form. Costs depend on the device, fault and service provider. Confirm any quote before agreeing to work.

Looking for something else? See all IT and device help.